We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of the business.

The COO will lead our team of high-performing professionals to be efficient, productive, and effective. The ideal candidate has extensive experience within our industry, preferably having worked their way up to an executive role. We believe this trajectory helps a person develop a unique mix of business and management expertise, plus proficiency with our industry’s practices, policies, and procedures.

Objectives of this role:

  •  Collaborate with the CEO in setting and driving organizational vision, operations strategy, and hiring levels
  • Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
  • Oversee company operations and processes, employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met
  • Ensure effective recruiting, onboarding, professional development, performance management, and retention

Responsibilities:

  • Analyze internal operations and identify areas for process enhancement
  • Implement business strategies and plans that align with the short- and long-term objectives developed in tandem with the CEO
  • Ensure that the company achieves investor targets for growth and profitability
  • Monitor performance with corresponding BI tools and take corrective measures when necessary, and prepare detailed updates and forecasts
  • Build and maintain trusting relationships with key customers, clients, partners, and stakeholders

Required skills and qualifications:

  • Five or more years of experience in executive leadership roles
  • Excellent leadership skills, with steadfast resolve and personal integrity
  • Understanding of advanced business planning issues
  • Solid grasp of data analysis and performance metrics
  • Ability to diagnose problems quickly and foresee potential issues

Benefits of Joining Our Team:

  • Time Off: 20 vacation days, 36 sick days annually.
  • Learning: English classes, learning compensation, conference and seminar support.
  • Professional Growth: Emphasis on internal promotions for career advancement.
  • Health Benefits: Annual budget for health expenses.
  • Special Occasions: Extra day off for birthdays, marriage bonus, enhanced maternity support.
  • Work Environment: Minimal bureaucracy, no overtime, necessary tools and tech provided.
  • Corporate Events: Team-building activities in a multicultural setting.
  • Work-Life Balance: Flexible remote, office, or hybrid work options without time tracking.