As a Fraud Detection Analyst, you will be critical in safeguarding businesses and financial institutions against fraudulent activities.
Why Join Us?
- Analytical Skills Development: This role offers an excellent opportunity for candidates to enhance their analytical skills, which are highly sought after in various industries.
- Problem-Solving Abilities: This can help you sharpen your critical thinking and problem-solving abilities, which are valuable in many aspects of your professional and personal life.
- Technological Proficiency: Fraud Detection Agents often utilize sophisticated software tools and technologies to analyze data and detect fraudulent patterns.
Key Responsibilities:
- Review and monitor all FTDs on a daily basis
- Investigate and monitor players with similar patterns/behavior
- Review and monitor High depositors
- Review and monitor Duplicate accounts to identify Bonus abuse
- Review and monitor players with similar patterns/behavior and linking attributes, like IP, software Links, and any other conventional links. (Syndicate behavior, collision fraud) for both Players and Affiliates
- Open-source background checks if required (social media, google) – to retrieve more information about players and make informed decisions to take action.
Withdrawals:
- Review high withdrawals
- Players with high cash-in-to-purchase ratios
- Review suspicious gameplay – high bets
- Free money withdrawals
- Review KYC for tampered documents, and similarities of documents received
- Review source of funds and source of wealth documentation to identify affordability as well as money Laundering
- Review of 3rd party payments for lost, stolen, or friendly fraud (family/friends) members’ cards being used without knowledge of the financial account holder
Fraud prevention:
- Locking and blocking of high-risk accounts
- Monitor and lock duplicate accounts in order to prevent multiple cash-ins, CPA deals being paid more than once, and abuse of bonus funds.
- Reporting suspicious behavior to 3rd party – Soft Swiss in order for players to be blocked on registration on our other Brands
- By looking at data and thinking about fraudulent activity, fraud analysts come up with new techniques to prevent problems from happening.
- Creating reports to identify high-risk behavior (based on DNA of Company fraud)
Support and 3rd party relationships
Review and provide assistance for fraud-related queries – Internal.
These are all the queries dealt with on a daily basis via Skype or email
Support:
- Bonus allocation reviews
- Discard bonus restrictions
- Duplicate account reviews
- Locking and unlocking of accounts
- Any other fraud and risk-related queries
KYC:
- Review suspicious player documents
- Review and approve SOF/SOW documents
- Suspicious betting patterns
- Review high cash-ins
- 3rd party deposits,
- linked accounts, duplicate account
- And any other Fraud and risk-related queries they require assistance with.
- 3rd Party Relationships – Soft Swiss
- Create Jira tasks to provide assistance with a global review on high-risk players (cash-ins and deposits)
- Reporting of high-risk players (linked accounts, bonus abuse, betting abuse)
- Player disputes
- Work closely with the Fraud manager in order to mitigate as well as system improvements and any other back-office assistance
Skills & Qualifications Required:
- Ability to detect and prevent Fraud, Risk, and Anti-money Laundering.
- Good interpersonal skills benefit fraud analysts because they often deal with people who are upset and fearful that they’ve been cheated.
- Attention to detail – perceiving small changes and things that “just don’t seem right” helps detect fraud
- Organization skills – keeping track of what is going on, handling information from various sources, and following up in a methodical manner stops fraud from progressing
- Problem-solving skills – successful fraud analysts are intrigued by complex situations rather than overwhelmed by them; they like to solve puzzles
- Trustworthiness – employers demand honest workers capable of handling sensitive personal information
- Computer competency – fraud analysts use technology to conduct research, correspond with clients and colleagues, leverage data, and monitor activity
Your Hiring Journey:
Chat with Recruite➡️ Technical Interview with Team Leader ➡️ Assessment if necessary ➡️ Job offer 🥳
Perks of Being with us:
- Time Off: 20 vacation days, 36 sick days annually.
- Learning: English classes, learning compensation, conference and seminar support.
- Professional Growth: Emphasis on internal promotions for career advancement.
- Health Benefits: Annual budget for health expenses.
- Special Occasions: Extra day off for birthdays, marriage bonus, enhanced maternity support.
- Work Environment: Minimal bureaucracy, no overtime, necessary tools and tech provided.
- Corporate Events: Team-building activities in a multicultural setting.
- Work-Life Balance: Flexible remote, office, or hybrid work options without time tracking.
Ready to craft the future of iGaming with us? Join the company where ideas transform into magnificent results!