Our partner (iGaming start-up) is looking for the first VIP MANAGER who can write all processes from scratch and become a key expert in the company for developing the VIP Department directly with the CEO of the company.


  • Assisting clients with incoming inquiries
  • Selling the company’s services to clients (outbound contacts)
  • Retention, reactivation, and upselling of clients
  • Development of individual bonus programs
  • Creation of bonus offers
  • Analyzing the effectiveness of the measures taken to accomplish specific tasks

Must have:

  • 2+ years of experience in the gambling\betting area as a VIP Manager
  • Experience in customer service (calls/chats)
  • Knowledge of English (fluent)
  • Literacy
  • Excel, Google spreadsheets (confident user)


  • German language skills
  • Proactivity and communication skills
  • Experience in the development of loyalty programs
  • Experience in gambling as a sales manager/personal manager

We offer:

  • Full-time job with a flexible schedule
  • Opportunity for career growth
  • Zero bureaucracy
  • Benefits package (vacation, sick leaves)
  • Corporate events and activities
  • Opportunity to contribute ideas and suggestions to the processes
  • Regular compensation reviews